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Noticeboard

Coronavirus Update Posted on 15th May 2020

Please see new Information for Diabetics and Coronavirus

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SELF CARE

Empowering people with the confidence and information to look after themselves when they can, and visit the GP when they need to, gives people greater control of their own health and encourages healthy behaviours that help prevent ill health in the long-term. See advice resource bottom of right hand column.

In many cases people can take care of their minor ailments, reducing the number of GP consultations and enabling GPs to focus on caring for higher risk patients, such as those with comorbidities, the very young and elderly, managing long-term conditions and providing new services.

Oriel Surgery Training Practice

 

Oriel Surgery has been accredited as a training practice, and from early August 2015 we will be hosting qualified doctors intending to become GP’s. Becoming a training practice means that we have been recognised for achieving higher standards of patient care – something that we earnestly value and treasure.

 

The GP Trainee is a fully qualified doctor who already has experience of hospital medicine and will gain invaluable experience by being based within the practice.

 

Please do not hesitate to speak to the GP or staff member about this new development

 

 

 

 

 

Cancelling your Appointment

 If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery as early as possible to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Test Results

The Practice has an electronic link to the laboratory at the local Hospital.

To receive test results, please contact the Practice between the hours of 11-12pm and 3-4 pm. The receptionist will be happy to inform you of the test results reported by the doctor.

For reasons of confidentiality, information will not be given to another person unless prior permission has been given.

Appointments

diary_appointmentConsultations are by appointments and can be booked in person or over the telephone during opening hours

Emergency Appointments

Emergency appointments are available for urgent clinical appointments only. These are for acute symptoms that cannot wait until the next day. Please explain your requirements to the receptionist.

Patient Check-in

An electronic check-in system was installed to improve patient confidentiality and to reduce the numbers of patients waiting in reception to check in for their appointment.

Telephone Access

If you need to speak to a doctor during surgery hours, a message will be taken and the doctor will contact you by telephone at a time you will be advised of.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many condition and you may be seen more quickly. Treatment room hours of attendance are 09:00 - 12:00 and 14:00 - 17:00.

Interpreting Service – Non-English Speaking Patients

Patients who require an interpreter for their medical consultation must make this clear when making the appointment with reception, who will then endeavour to organise this for them.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Otherwise email us on reception.308@orielsurgery.gp.n-i.nhs.uk

 
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