Appointments

diary_appointmentConsultations are by appointments and can be booked in person or over the telephone during opening hours

Emergency Appointments

Emergency appointments are available for urgent clinical appointments only. These are for acute symptoms that cannot wait until the next day. Please explain your requirements to the receptionist.

Patient Check-in

An electronic check-in system was installed to improve patient confidentiality and to reduce the numbers of patients waiting in reception to check in for their appointment.

Telephone Access

If you need to speak to a doctor during surgery hours, a message will be taken and the doctor will contact you by telephone at a time you will be advised of.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many condition and you may be seen more quickly. Treatment room hours of attendance are 09:00 - 12:00 and 14:00 - 17:00.

Interpreting Service – Non-English Speaking Patients

Patients who require an interpreter for their medical consultation must make this clear when making the appointment with reception, who will then endeavour to organise this for them.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Otherwise email us on reception.308@orielsurgery.gp.n-i.nhs.uk

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